Delivery Drivers

Job Purpose:

Delivery drivers are expected to maintain a positive representation of Home Central both on the road and off. The main task of a delivery driver is to provide timely delivery of customers' orders and provide setup and operational instructions to the customer as needed. They should also provide an outstanding customer service experience consistent with company values. Their job will include, but is not limited to, the following responsibilities.

Key Responsibilities:

• Inspect the vehicle before starting that day's deliveries to ensure the vehicle is in proper working condition.
• Maintain ongoing communication with customers to update them on the status of their delivery.
• Load products into the vehicle according to company specifications.
• Unload produ cts according to customer specifications and review orders with customers to ensure it is correct.
• Assist with other tasks in the store as needed.
• Adhere to all store policies and safety standards.

Requirements and Qualifications:

• Outstanding customer service skills and a professional attitude.
• Organized, self-starter who thinks independently and solves problems.
• Strong math, reading, writing and communication skills.
• Ability to lift up to 80 lbs.
• Clean driving record

Goals:

• Success will be measured by consistent, on-time deliveries to customers.
• Become a more versatile employee by learning more about products stocked in the store, with the goal of being able to answer product and project related questions.

Kitchen & Bath Designers

Job Purpose:

Home Central is looking for Kitchen and Bath Designers to join our team. Full-time or part-time positions, with growth potential.

Depending on the customer, you may work on remodeling projects to update an existing home, or start from scratch to create a custom interior design for a residential or commercial space. Our ideal candidate knows the intricacies of bath and kitchen design projects. Having previous design experience, experience in sales, and working in a showroom, is preferable.

Key Responsibilities:

• Collaborate with customers and contractors
• Use design software to create a kitchen or bath interior design
• Help customers choose various materials and finishes
• Provide an estimate for the project
• Work with contractors to build out the design
• Keep customers and contractors updated and informed regarding any plan changes or delays in progress
• Knowledge of millwork and construction preferred
• Attend to customers both in-person and on the phone, including answering a variety of questions concerning merchandise
• Process quotes and job bids
• Arrange and help to coordinate deliveries
• Assist customers in finding answers to their project specific questions
• Consistently follow through on special orders, service requests and job quotes in a timely manner
• Process sales transactions for any type of customer (cash, check, credit, on account, etc.,) including return transactions, account payments
• Maintain a good working knowledge of sales procedures and policies
• Keep vigilant watch to avoid theft, vandalism or other abuse
• Communicate effectively and efficiently with co-workers and superiors
• Maintain store appearance and safety
• Stock shelves, perform physical inventory checks and assist customers in finding the products they want/need
• Participate in training programs and maintain knowledge of new products
• Process incoming stock orders, gather stock for other store locations, place stock and special orders
• Pursue new customers and try to obtain new sales opportunities
• Assist warehouse crew when they need help
• Understand and perform proper opening and closing procedures

Requirements and Qualifications:

• Strong design skills
• Good customer service skills
• Project management experience
• Excellent communication and list
• Computer and phone experience
• Deal closing or sales experience is a plus
• A portfolio of past work is a plus
• Competence in customer service and ability to communicate effectively with customers, co-workers and superiors
• Basic ability to use a computer and undergo training on the existing sales, inventory and ordering systems
• Adherence to store policies, including proper work apparel and tidy appearance
• Light to medium lifting (up to 50 lbs. regularly, 50+ lbs. occasionally)
• Strong knowledge of merchandise, overall grasp of construction techniques, willingness to continually expand knowledge and pursue specialization in certain product areas
• Capacity to follow through on requested tasks and remain motivated to stay busy throughout each workday